Interested candidates should send their resumes and a cover letter to manager@columbusgeneralstore.com
We are looking for a General Manager and/or Assistant Manager to join our team and help lead the Columbus General Store.
The successful candidate will be responsible for overseeing daily operations, providing support to the management team, ensuring that all staff members are performing on task and that customers have a positive experience. The ideal candidate will have excellent organizational skills, a strong customer service background, and the ability to motivate and lead a team while maximizing profitability.
This is a great opportunity for someone looking to get in to management, but isn't afraid to get their hands dirty. We are looking for someone who is enthusiastic, and has great customer service and management skills.
Resource Management:
• Build and manage a team of 5+ employees
• Manage and supervise staff to ensure customer service and operational standards are met
• Recruit, attract, retain and develop talent for the store
• Teach, coach and train all store associates
• Responsible for all performance management and employee relations issues within the store
• Responsible for scheduling and ensuring the right levels are staffed
• Conduct regular performance reviews with staff members.
Inventory Management:
• Monitor and manage stock levels and ordering of supplies
• Responsible for working with vendors to procure inventory and pay bills
Customer Service:
• Provide exceptional customer service from the time they enter the store to when they leave
• Handle customer complaints in a professional manner
• Lead by example
Operations Management:
• Overall responsible for operating a successful store on a daily basis (as scheduled)
• Ensure online and catering orders are fulfilled as needed
• Fill in the gaps where needed
• Consistently identify and implement efficiencies and best practices
• Ensure the store is clean and well maintained
Qualifications:
• Exceptional customer service skills
• Experience managing a team is a plus
• Experience with Excel or Google sheets is a plus
• Deli experience is a plus
Job Types: Full-time, Part-time
Salary: $40,000.00 - $65,000.00 per year
Benefits:
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
Experience level:
• 3 years
Restaurant type:
• Casual dining restaurant
• Coffee shop
• Fast casual restaurant
License/Certification:
• Driver's License (Required)
• ServSafe Certified (Preferred)
Shift availability:
• Day Shift
• Night Shift
• Weekends
We are looking for Deli Clerks and Cashiers to join our team and help run the Columbus General Store. The ideal candidate(s) will have skills in both areas, but open to hiring cashier and deli clerks separately. All candidates must have great customer service skills and be willing to learn.
Cashier:
• Provides exceptional customer service and assists customers with their shopping experience
• Ability to operate a cash register efficiently and accurately
• Answer phone calls
• Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly
• Provides feedback to management on all products, inventory losses, scanning errors, and general issues
Deli Clerk:
• Ability to prepare sandwiches to order
• Support online and catering orders
• Follow food cleanliness guidelines
• Must be 18 years old to use the meat slicer
Qualifications:
• Exceptional customer service skills
• Deli experience is a plus, but willing train
• Cashiering experience is a plus, but willing to train
Job Types: Full-time, Part-time
Salary: $14.13 - $17.00 per hour
Benefits:
• Employee discount
• Flexible schedule
Restaurant type:
• Casual dining restaurant
• Coffee shop
• Fast casual restaurant
License/Certification:
• Driver's License (Required)
Shift availability:
• Day Shift
• Night Shift
• Weekends
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